“Richard, just a quick note to thank you for another hassle free vehicle purchase from Adaptive Vehicle Solutions Ltd. This is the eighth successful vehicle purchase we have made with AVS and I cannot thank you enough for ensuring they have all completed quickly and efficiently.
In the past we have dealt with main dealers, naively, thinking we would get good and prompt service. Unlike AVS, we would get little follow up information and would get pushed from pillar to post when requesting finance and delivery conformation.
Keep up the good work!”
I hope you are well, I’d just like to thank you once again for the service received, it’s always refreshing when companies are prepared to go the extra mile without prompting.
Many thanks once again"
"Good morning James, I can't thank you enough for your help in sourcing the Ferrari 488 GTB for me. I'm really pleased with the car, the whole procedure was very simple and I will happily recommend you and AVS to anybody wishing to use your services"
Just a quick email to say that your Nathan dropped of the Range Rover today, and I have to say it is everything that you described. If I could say, I do not think I could give your company any more praise. From our first conversation to delivery it has been a pleasure to do business with yourself and all your staff. Once again thank you for your eye for detail and service.
Hallam kindly picked us up at our accommodation and I collected the car Saturday morning.
The Audi SQ5 Plus is amazing, I keep finding excuses to go out for a drive. Really happy with my choice of car and colour. The service provided by yourself, the team at AVS and Audi has been excellent and I'll be sure to give you a call when I next need a car.
"Richard and his team have yet again surpassed my expectations. This is my 9th car that I have purchased from AVS over the years and they still manage to deliver without fail or fault.
Richards team are professional, courteous and certainly very experienced when sourcing the perfect car for each individual client.
AVS offer the total package and I am happy to recommend them to any one looking for a vehicle old or new. The service I have received from my initial phone call all the way through to delivery has been perfect.
Thank you all for everything."
I meant to email you yesterday to say that I am more than happy with the car I absolutely love it
Nathan is on his way back. Gorgeous car and more than great service!
Thank you very much, I will be back for my next one."
"Massive thank you to Richard Blakeney and the AVS Team for sorting out my new toy. AVS spared no expense finding me a fantastic deal, paint protected and arranging delivery. Here is to many adventures ahead! :)"
"I would like to thank Richard and everyone at Adaptive Vehicle Solutions!
AVS made selling my sold car and getting me in my new Bentley Continental GT a breeze.
I found all the team at Adaptive Vehicle Solutions to be organised, professional, courteous and offer extremely competitive rates.
Well done, you’re leagues ahead of anybody else see you next year!"
"Good afternoon Richard,
I hope you are well.
I would like to say a BIG THANK YOU for your very professional Customer Service and my new car which has been delivered on time and in great & very clean condition. I love the quality of it and this is exactly what I’ve ordered.
I’m in love with my new car. The drive is smooth and pleasant and it is an unbelievable eye-catcher.
I will recommend your dealership and your services to all my family, friends and colleagues."
As I had just moved back to the UK I needed a vehicle and quickly, a friend recommended that I contact Richard at Adaptive Vehicle Solutions, so I did. I spoke to Richard on Wednesday not knowing what I really wanted, apart from something different, so Richard asked me a few questions to establish my requirements of a vehicle and pointed me in the direction of a vehicle he had just received in stock, the vehicle was perfect and more importantly was delivered to my door on the following Tuesday!
he people I dealt with at AVS are totally professional, courteous and simply nice people to deal with and they did what they said they were going to do, when they said they were going to do it. In the words of Arnie, I will be back!
"I've purchased two vehicles with Adaptive Vehicle Solutions in the last year, a Bentley Continental GT V8 in August 2015 and more recently a Range Rover. Service was excellent on both purchases, prices and part exchange price on the Bentley when I changed it a few weeks back were better than other dealers. Richard and his team are client focused, sourcing the best specification vehicles available and in my opinion a better service than I've received from the Main Dealers. Going forward AVS will continue to be my preferred supplier as they take on the time and hassle of finding the right car"
"Thank you so much for sorting out my new Q3, I know I am a very awkward customer not knowing what sort of car I wanted you were extremely patient and talked me through my decision.
Once the decision was made the deal fitted the criteria requested and the service and communication was second to none.
I will definitely come to you again when I change my car."
"It is always a pleasure doing business with you guys. I received good value on my trade-in Range Rover Sport Revere which allowed me to spend more on the new Range Rover Sport Revere. The finance was promptly arranged in time and on very good terms. I found the whole process seamless and a joy. I do like to purchase joyfully, especially big ticket items. Also, Simon at Revere provided attention to every detail.
I look forward to the continued professional service 10/10.
"Thanks for all your patience whilst you attempted to decipher what I actually wanted. It is a very nice motor although due to the drastic change in performance compared to the A4 I’m not sure I will manage to overtake another car ever again!"
I just wanted to write to you, to thank you for all your hard work in sourcing my new car.
I know it was not an easy task, because of the specification I wanted, however I am delighted with the car, it is perfect!
As you know this is my 4th car I have bought via AVS, and you have never let me down with the quality of cars you have provided for me over the last 11 years, thanks again, and look forward to my next car in a few years time."
"I would just like to say how happy I am with the service you provided the transaction was seamless, the funds readily transferred and I was very well looked after at every stage of the sale.
I would highly recommend Adaptive Vehicle Solutions to anyone.
"Thank you for you and your teams efforts in both sourcing my new car and for finding a buying for my old one.
From my initial online enquiry and your quick response, I found the service to both elements professional and courteous, something the main dealerships seem to have lost the art of in recent years.
The attention to detail, enthusiasm during the whole process and the guidance on some of the finer details of the specification was very refreshing and I felt that you and your Team at AVS cared about the whole process and believed that the buying of a car should be a pleasure and not a chore – well apart from parting with the money, the process was a pleasure.
I look forward to enjoying my new car and will most certainly be in touch when it is time for a change."
"I have bought four cars via AVS, both new and used, and on each occasion have traded in my previous car with them. I have always found AVS’ service to be first class, both in terms of their proactive approach to sourcing cars and also in terms of providing competitive prices. I would not hesitate to recommend AVS."
Just to let you know the payment has been made to the Ferrari Main Dealer.
Thank you for this, all of your help and quick responses have been very much appreciated and I will definitely be using AVS, as I'm sure my brothers and father will in the not too distant future due to the service received.
Any other Ferrari related goodies the Ferrari Main Dealer can throw in would be greatly appreciated."
"I have used AVS several times before and more recently for my latest purchase, as ever they are brilliant, Richard and his team sourced the right vehicle, arranged the finance and delivered it to my home.
Their service is nothing other than exceptional, Richard maintained contact throughout the whole process and never failed to call and keep in touch exactly when he said he would.
His team are friendly and professional offering advice throughout the purchase process and after wards as well.
I highly recommend Richard and his team and believe Richard to be a true gentleman of the industry"
"Buying a car online can be a tricky experience, but the professional and comforting staff at AVS were accommodating at every turn. They will take care of every detail and deliver the car as promised"
"I came across Adaptive Vehicle Solutions after being told by Land Rover there would be a four month wait for my Long Wheel Base [LWB] Range Rover. James Brookman of AVS was able to source the vehicle I wanted within three weeks in a professional quick hassle free manor. All I can say is, next time I need to source a new vehicle AVS will be my first port of call"
"It's a SHED!!!!! - Only joking. The wife loved it.
Thank you very much James for all your help, thanks for a great service. I would not hesitate to recommend you to any of my friends when they need a new car. It is great to be looked after and find someone who does what they say they will, rare these days"
"Its all been a little manic here but I just wanted to drop you a quick line to say thank you for all your assistance in getting my Range Rover Sport sorted out. As usual you were on it and delivered. Really appreciate it and I will definitely be back to you for the next couple needed"
"I picked up my new Mercedes Benz C63 today organised again by Richard and the team at AVS and as with all the previous six or seven vehicles which they have carefully sourced and supplied it is immaculate and could not have been in better condition. Absolutely perfect. Over the years I have become a bit more picky when choosing my cars but Richard takes it all in his stride without question and simply goes out and sources the exact vehicle for you, and will generally have options for you, and he also gets the best trade in price if you are exchanging your existing vehicle. The finance was arranged by a couple of calls only and the vehicle was collected within a week of it being sourced. AVS have always been the most competitively priced option so if you want a hassle-free friendly and competitive service from professionals who really know the market give AVS a call. You won't be disappointed."
"I cannot praise AVS enough for the excellent service I received during the purchase of a Lamborghini Aventador. Throughout the entire purchase process AVS was extremely professional and helpful, exceeding all expectations along the way. I would not hesitate to source future vehicles through AVS and highly recommend the company to any car buyer"
Mr Shone said:
“Just a note to thank Richard, Nathan, Carl at AVS for their incredible attention to detail service finding very quickly for me my new Range Rover. It was a delight to deal with such an incredible service orientated business. Thank you so much”
“I have been dealing with Richard at AVS for almost 20 years for all my new vehicle purchases. My latest acquisition being a new 2015 Ferrari FF. AVS not only sourced my current FF, but also arranged the finance and the purchase of my old 2012 Ferrari FF (also purchased new through AVS 3 years ago) as part exchange. They are professional, honest and trustworthy and I consider them to be very useful contacts. I would have no hesitation in recommending their services and certainly wouldn’t entertain using anyone else”
“This is my second purchase via AVS. Richard and his team have again exceeded my expectation in finding me a perfect vehicle in record time. No fuss from start to finish with everything taken care of makes life for someone who is busy like me a breeze. I would have no hesitation in recommending AVS for your next vehicle purchase I will most definitely be returning in the future”
“I called Richard on Wednesday to discuss the best option for me car wise, by Friday I had a new car delivered in the price range requested, at a better spec and model than I could have hoped for. The service from AVS and Richard has been superb, I would not hesitate to recommend to others”
“This is the first time I have used AVS and was more than surprised by the friendly and efficient customer service I received from Richard and his team. They managed to offer me a great part exchange price on my existing vehicles and sourced me the Ferrari 458 that I have always dreamed of, with a spec that I thought would be almost impossible to find. They helped me arrange the finance and even delivered the vehicle to me earlier than we expected. Overall I was very impressed with the company as a whole and will definitely be using them in the future for my next purchase”
"You’ve surpassed all expectation again.
Having shopped around for a new Range Rover for over 6 months only to be fobbed off with salesmen telling me I had to wait till next year, you guys managed to find, locate, and deliver a new car in less than 4 days. Very professional, very prompt and extremely efficient service.
"Just a note to say I received my new car and I’m very happy with it. Thank you for arranging this for me, I have to say that your service was 1st class from start to finish and you removed any stress from the whole process. I’ll definitely be coming back to you again"
“Thank you for providing such a great service and supplying my new Mercedes so quickly.
I had looked at a few other suppliers, but I am glad to have chosen Adaptive Vehicle Solutions, as I feel we have had the best of both worlds, cost and service. It was a pleasure dealing with the team.
It is refreshing to have a company actually do what they say they are going to do! Car will be delivered on Thursday Sir and it was, no fuss.
We will be in touch again, when the other Directors cars are due to change.
"I just took delivery of my new Range Rover Autobiography. Having dealt with Richard for many years (I think I was one of his first customers) it was more a question of ‘is the service still as good’? Well I can confirm it is. Attention to detail. Real care for you and your purchase with a desire to make the process painless. Richard has, and continues to deliver a fantastic service and can always deliver a tailor made solution for your needs. A real joy to deal with, which is not something you hear often in relation to car dealers"
"This is the second occasion I have used Adaptive Vehicle Solutions. On both occasions I sold my vehicle directly to them (both BMW 6 Series). I was offered a very good price and given a first class service. This second time round my car was collected from Scotland, making the whole process quick and hassle free; in fact it took less than four days from start to finish, and once Adaptive Vehicle Solutions had received my car, the finance was paid off and balance credited to my account the very same day. All in all I can’t recommend AVS highly enough, their service is second to none; emails will be answered immediately even out of normal office hours. I would not hesitate to use them for a third time!
Many thanks to everyone at AVS... and once again congratulations on an outstanding service."
"When I had an urgent need for a fleet of vans at a competitive cost, I contacted Richard at AVS.
Richard did a super job for us in sourcing the new vehicles quickly. In addition, Richard arranged for the vehicles to have our logo placed on the vehicles and to have trackers fitted. All I had do was make one call to Richard and he managed everything on my behalf allowing me to get on with growing our business"
"I have dealt with Adaptive Vehicle Solutions for many years and have bought a various vehicles from them, but my recent purchase of a very prestigious high end brand, I thought I would go straight to the dealer in the 1st instance. The dealer promised me the earth and said that the deal was exceptional and I had some doubts. I spoke to my personal account manager and Director Richard for an alternative approach and within a few days he not only bettered the offer, but considerably smashed it. It was the best decision I had made. Richard’s approach and then the dealer where the car came from was just about perfect – professional, courteous and ‘no pressure’ at all. I would whole heartedly recommend Richard and AVS for any vehicle purchase"
“I recently took delivery of my new Range Rover Autobiography ordered through Richard at AVS. I found the process very professional, easy and enjoyable which made the car even more special. Richard was extremely helpful when specking the car and his knowledge and guidance was much appreciated. I was kept up to speed on the production of the car on a weekly basis, right up to the day of handover. I was impressed to receive a call even after delivery to ensure all was ok and that I was happy with my purchase. I intend to use Richard and AVS again for my spouse’s vehicle in a few months time”
“I am a grumpy old man. This can be confirmed by my long suffering wife and the dozen or so Chief Executives of kitchen appliance retailers, sports car manufacturers, insurance companies, computer equipment suppliers, police forces and County Councils that I have complained to over the past few years. I abhor poor service.
Additionally, I have a pathological loathing for car dealers. In 30 years of car buying I’ve never left a negotiation involving a vehicle without, at best, feeling robbed, at worst, violated. So, it was some trepidation that I answered a tempting advertisement from AVS that made me half believe I could own an Aston Martin
I have been absolutely gob smacked at the level of patience, knowledge, attention to detail and sheer professionalism AVS provide. Every promise was met and I received everything I wanted, on time, to the quality discussed, and at a lower cost than expected. The customer care is first class.
This is the type of service that, although it probably never really existed, people fondly remember and wish a return to.
"After much deliberation I made the decision I would buy the new Range Rover. Unfortunately having approached two dealerships the best I could be offered was a six to eight month wait if I compromised significantly on the specification. I searched the Internet and made a call.
Having spoken to the team at AVS they assured me they could almost certainly source a car with almost exactly the specification I wanted within a month. Obviously there would be a charge for sourcing the car but after considering the fact that my current car would be losing the same amount in depreciation by the time JLR could get me a car made the decision very simple.
Once made, AVS did all the necessary paperwork efficiently and thoroughly. At all times I was kept informed of what was happening and true to their word my new Range Rover arrived on the back of a transporter in almost exactly the specification I had requested within the month.
If you are in the market for a top end car which you are having difficulty sourcing give AVS a ring.You will not regret it and will be pleasantly surprised at what they can do"
“I can confirm it’s all as I hoped it would be, I can also confirm it’s is bloody quick 🙂 and finally I can confirm I’ll be rekindling my friendship with the guy in the local petrol station as I will be there a lot 🙁
Thanks for finding it, cleaning it and financing it, thanks to Nathan for delivering (assuming my directions to the train station mean he’s got back again) and let’s wait and see what I’ll be looking for next time, it won’t be boring I promise that.
"Richard – a belated note to thank you for the safe and sound delivery of my new Audi Q5 2.0 S Line. I’m loving driving it and am grateful for the smooth service AVS supplied. When I win the lottery I will make sure to order my fleet of Aston Martin’s through you..."
“I would like to add my thanks to Adaptive Vehicle Solutions Ltd for a great service. I had the pleasure of enjoying outstanding value on a DB9 for 3 years. AVS delivered me the car to my door and purchased it back, all I had to do was make a couple of phone calls. If you value your time and want a quality product and no fuss I would recommend Adaptive Vehicle Solutions Ltd”
"The story of how I ended up purchasing an immaculate Aston Martin V8 Vantage N400 Volante from Richard at AVS vehicle Solutions is slightly peculiar. I was cruising the Petrolheads website on a Tuesday not really looking to buy a car when I came upon the car. Right car, right spec, age and colour. I was certainly interested and so I sent a casual email off to enquire further.
Within 20 minutes I had received a phone call from Richard to chase up the enquiry. After five minutes conversation I found myself talking about finance deals and hyperventilating about the thought of purchasing this magnificent machine. He gave me every detail about the car right down to the printout spec. directly from Aston Martin. Then I came to my senses and realised that although it was the right car it was the wrong time – who wants to buy a roadster in November?
Anyway on the Friday I phoned Richard back to tell him this. I wanted to speak to him in person because he had been so professional and refreshingly truthful. Everything he had promised with regard to information about the car, finance quotations even insurance advice was by return and I felt that I had his full attention. Despite, a very persuasive argument from Richard once again I managed to keep to my word and declined the deal. On the Monday he texted me telling me that he would make me an offer I could not refuse and it was the push I needed to make the deal happen.
He genuinely made me feel that he wanted my business – In this day and age it is unusual to find a professional who means it when he says it and backs this up with timely actions true to his word. The car was delivered as promised on my wife’s birthday, another tight deadline requiring further logistical issues to overcome, but he came through as promised.
It is refreshing to find a company with genuine professionalism, integrity and the ability to deliver. I would recommend using them to find your next car"
Mr Thomas via Marbella:
“My experience of dealing with AVS has been exceptional. The time taken from initial enquiry to taking delivery of my car in Southern Spain only took a total of 9 days. The car arrived in perfect condition, having had a full Aston Martin Service in the meantime and I couldn’t be happier with the whole process.
I have no hesitation in recommending Richard and AVS to my friends and colleagues”
Mr Sharpe said:
“Richard and AVS were recommended to me by a friend who had sourced his vehicle needs through them for many years. Richard and his team did exactly as they promised. They cut through the notorious problems we all experience at dealerships. They found the Range Rover TDV8 Vogue SE we wanted, kept me informed along the way and delivered the new car to my home. Excellent. I would use and recommend them every time”
“Having been recommended AVS several years ago for the sourcing of several commercial vehicles, which were supplied exactly within the parameters required and expectations promised, AVS were my first choice to call when looking for something more personal.
When calling to discuss my request further, Richard instantly provided me with a fully comprehensive explanation on the car of my choice, which included details on the varied range of options available.
Within two days of our first discussion, Richard had found the brand new fully loaded black ‘Ferrari 599 GTB Fiorano’ with HGTE kit, I finally requested, and it was ready for delivery within 48 hours!
After being delivered as agreed, and in a protective enclosed transporter, I was given a personal hand over with a full demonstration and detailed explanation by a Ferrari representative.
Excellent & Thank you”
“Working with AVS has taken all of the pain out of buying a car and searching for the right finance deal. Having spent months looking and deliberating , after one call with AVS, them having found the right car and the best finance package, my decision was made in a matter of days and the car with me in less than 2 weeks. I would thoroughly and highly recommend AVS”
“AVS supplied to me a new Lamborghini LP560-4 Spyder. I had made their life difficult by specifying I wanted a very rare green colour, e-gear and insisted on black wheels.
I had personally spent many weeks trawling the internet unsuccessfully. AVS, once instructed, came back to me within 24 hours having sourced the exact spec. The car was available for delivery immediately as a new and un-registered car and I even benefited from a great discount AVS had negotiated for me.
I was delighted with the overall experience, price and speed in which my requirements were delivered on. I would not hesitate in recommending AVS to anyone looking for a professional but personal service”
“I had all the normal trepidation about selling my GTR but have to say Richard and his team dealt with all of my concerns in a very professional and proactive manner. The sale was all cleared within a couple of days and not at all painful!
The collection of the car from our house and the money transfer all went without a hitch, I have absolutely no reservation in recommending them – first class proactive, professional and service”
“Many thanks for all your help in selling our DBS. What could have been a lengthy and time consuming process was made quick and simple by Richard, in his usual friendly and efficient manner. Look forward to dealing with you again in the future”
"I just wanted to say thank you for your prompt and efficient service on sourcing my range rover sport.
We’ll definitely be using your services again, and will recommend you to our business partners”
“I recently bought a Focus RS through AVS and I wanted to write and confirm that the service offered was exceptional. With my ideal car not seemingly out there (according to others in the trade) AVS took it upon themselves to ring around approximately 200 dealers and found the fully spec’ed, low mileage car I was looking for. I had the car within the week. They are now arranging transfer of my private plate across from the old car. I have no hesitation in recommending AVS and in particular – Richard, Carl and Nathan to anyone interested in the purchase of a new vehicle”
“I have been supplied cars from Richard at AVS personally for around 12-13 years now (also during his previous employment before venturing in to his own successful customer service focused business). I have changed my cars regularly every 1-2 years maximum with every vehicle purchased for myself or my wife being in tip top condition and not once arriving less than expectation to my very meticulous standards.
I have recommended Richard and AVS to many friends, family and work colleges over the years who I know have purchased cars and had great experiences also….I must add that I have at times ventured in to the world of cars on my own on 2 occasions over the years and they have led to problems. The best thing I can say is that every car I have bought and it would have to be around 10 cars mixed of new and nearly new, is that I never saw anything more than pictures on every occasion and they always turned out to be well maintained, clean serviced cars in perfect condition.
Myself and my wife work hard for the things we want in life and the last thing we need is stress of cars with issues for whatever reason and I know from 2 experiences of buying wrong cars over the past 12-13 years can be very expensive and ultimately time consuming to make good.
Good luck Richard and thanks again”
“I have just completed another transaction with AVS and found them to be extremely good. They are very flexible on delivery/pick up and strong on after sales service. I would certainly recommend them to anyone. They have the ability to source cars of a very high standard regardless of how picky the customer is. Well done guys!”
“I cannot thank you enough for all the help / service and advice you and Carl and indeed all at AVS have given me. With all the problems I had with the other independent dealers with their lack of knowledge / lack of return of calls / false delivery dates etc. your team really has kept yourself clear from the stereotype “Arthur Dailey “, approach which I felt I was receiving elsewhere. I came to you from recommendation and can assure you I will be doing the same as you really do provide a hassle free service. The next car for me will defiantly be a AVS supplied as I would be crazy to go elsewhere and put myself through all the trauma again. I wish you and all your team every success with your winning, “Does what it says on the tin” formula”
“May I take this opportunity to thank yourself and Richard for a fantastic service.
The car arrived as agreed on Saturday morning at 7:45am – delivered by a very courteous driver.
I find car dealers ‘challenging’ at the best of times, so it was great not to have to leave my office chair and have everything sorted on my behalf.
The car looks great”
Mr Thomas & Mr Brennan:
“This has been the first time we have used AVS for buying our vehicles and have been delighted with the overall experience. Normally visiting dealers etc. can sometimes be an arduous task and when you complete the deal, you tend to feel that you’ve been shafted.
Richard had been working with us for over 6 months without any undue pressure giving us his advice and expertise within the market and as soon as we were ready, then he managed to find our Range Rover Vogue SE and Jaguar XJ Supersport within a few hours. From confirming the deal, organising the finance, to delivering the vehicles all within the space of a week.
Overall, we have been delighted with Richards approach and that of AVS and would certainly recommend them to anybody else buying vehicles – irrespective of cost or type”
“At short notice AVS supplied me with a fantastic new car to suit all my requirements, Richard and his team made the transaction very simple and effective and delivery was made in a matter of weeks, excellent service yet again!”
“I was introduced to Richard and AVS by one of their happy customers. Within 48 hours of first speaking with Richard he had sourced me an extremely rare car at a really attractive price and obtained an excellent price for the car I was selling. Within a week the transaction was complete. New car delivered, old car collected and private plate switched. Fantastic service from people who really know their stuff and understand customer service. From today Richard and AVS are my “go to” people for vehicles and I recommend them to anyone who wants to turn car buying from a chore to a pleasure”
“I wish I had been introduced to AVS years ago. Taking the hassle out of car buying and selling makes life so much easier.
Richard and his team held my hand every step of the way and delivered every aspect on time. Why wouldn’t you use AVS?”
I just wanted to say thanks for more great service from AVS. We’re really happy with the Audi and will be in touch when it’s time to change the E Class”